

Please visit the support page provided by the manufacturer of your graphics card, and download the latest driver for your particular model. This will list what graphics card is currently in use by Roblox.Scroll down to find the line labeled GfxCard.To find out what graphics card Roblox is currently using, please try the following: You can try lowering the bit depth to 16 bits, to see if that helps. It's possible your graphics card can't support 3D rendering at the color quality you use for normal desktop operation. If you do not see “10" or above in the “DDI Version” or “Feature Levels” line, your graphics card does not support DX10 or higher and you will be unable to access the application. For Windows 8.1/10 look for Feature Levels.Click the Display or Display 1, and Display 2 if available, tab from the panel view in the DirectX window.Type “dxdiag” (without quotes) and press the Enter key.


A "graphics card is too old" error appears when trying to launch games.Please read the following information if you’re experiencing graphics issues with Roblox.Ĭommon Issues That Indicate a Graphics Problem
